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1. Generate letter to send via email (as usual)

Create letter in AgencyCloud, as usual

  • Click Save (from Word document)
    AgencyCloud is displayed with save options

  • Select E-mail PDF and click Accept

  • The following screen is displayed:

Tip

This screen allows you to send an email with the letter attached as a PDF, as usual - but with further options, as explained in steps 2 - 4

2. Select recipients

The select recipients panel allows any roles involved in the selected record to be chosen and new email addresses entered
For example: for an offer letter - along with the negotiator’s email address, applicant, vendor and solicitor email addresses would usually be offered here

From the screen shown in step 1, in the select recipients panel:

  • Click each section to expand and tick the required contacts with an email address
    Contacts cannot be selected if no email address is stored for them

  • New address - use this field to enter any further email addresses, separated by a comma

  • Hide/Bcc recipients - tick this box to add the recipients to the Bcc field on the email
    This prevents the recipients addresses from being displayed on the email
    Leaving the box un-ticked will add all selected/entered recipients to the To field

3. Add subject line, message body, template type & attachments

From the screen shown in step 1:

  • Send - Attach as PDF to - select to send a Blank E-mail
    or click the drop-down menu and choose a template (where available)

  • Subject - enter a subject line for the email

  • Attachments - click the paperclip icon to the right

    • Add attachment from this device - browse to find the required letters/files on your device

    • Add attachment from Property (available from AgencyCloud 12.168+)
      allows letters to be attached that are currently saved in the Existing Letters & Files panel of Letters screen of the record you are currently using (e.g. property)

4. Preview and send

When steps 1 - 3 are complete:

  • Preview - allows the email to be checked before sending

  • Send - sends the email to the selected recipients

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