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From version 12.171+, various updates have been made to this functionality and the configuration options available, as outlined in the table below

If already using this functionality and you require options 3 and/or 4 to be implemented, or you wish to request this functionality to be enabled, click here to contact Reapit Support

Functionality updates

1. Emails sent to first email address of each tenant and landlord

  • Emails are sent to the first email address of each tenant/landlord on the tenancy/landlord record, rather than just sending to the first contact of the tenant/landlord only (as done previously)

2. Email subject line updated

  • The subject line of the email has been updated to the format:
    <Certificate type> for <property address>
    For example: Electrical safety certificate for 1 Long Lane, London, SW1 1AA

3. Automatic emails (configuration required)

  • Emails can be configured to send automatically (or as a draft)
    Prior to this release, the only option would be to create a draft email which then required manual intervention to send

4. Different templates can be used for each party, per certificate type (configuration required)

  • Different templates can be used for the tenant and landlord for the same certificate type
    For example: a specific landlord template and a specific tenant template could be used when uploading a gas certificate

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