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This guide has been reviewed against our global client base and classed as relevant to all regions |
Letters can be generated throughout AgencyCloud in Reapit using letter templates which are set-up to meet the needs of your business
Letters are generated in Microsoft Word and, after creating, can be saved to AgencyCloud Reapit in Word and/or as a PDF - once saved, further options are available to rename/print/email the letter
1. Create letter From relevant record, e.g. property, applicant, tenancy, offer Click Letters (top right) Image ModifiedLetter templates are shown on the left side of the screen and are usually grouped in categories - click the category heading to expand the section and view available templates Saved letters are displayed on the right side of the screen - see step 3 for more information Image ModifiedSelect the required template and click Create (or double-click template) Journal Entry is automatically ticked to ensure the creation of the letter is logged in the relevant journal (in this example, the property journal) Re allows extra text to be added to the journal entry along with the letter template name
The letter is displayed in Microsoft Word, see next step |
2. Save letter From letter in Word: |
Image Removed in AgencyCloud Image ModifiedOptions are: Save document in property letters folder - saves the document in Word or PDF to the Existing letters and files section of the Letter Generator (shown on right above) - see step 3 Save document normally - allows the document to be saved to your device as a Word document (outside of
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AgencyCloud AgencyCloud AgencyCloudReapit From the save options shown in step 2: Select Save document in property letters folder and click Accept The following prompt is displayed, click Yes Clicking No will save the letter to
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AgencyCloud Reapit as a Word document - this is useful if you need to change the letter (if future editing isn’t required, click Yes to save as a PDF) Image ModifiedThe Save file as screen is displayed:
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The letter file shown in this example has since been renamed, information on when/who carried this out is shown at the bottom of the screen - see step 4 for information on renaming a letter On lettings properties, an option to Include documents from checks is also available (top right), click here for more information: Attached checklist documents available in letters screen |
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4. Right-click options to rename/email letter After a letter/document has been saved, further options are available From existing letters and files: |
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If you encounter any difficulties creating PDFs, you may need to install the PDF Creator application For more information, click here: Installing PDF creator |
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Process to follow to create and save letters, including how to access further options such as to rename/print/email letters |
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |