This page explains how to transfer funds between accounts.
This guide has been reviewed against our global client base and classed as relevant to the following regions: UK
1. Raise an admin fee with no VAT to the account where the funds are currently situated - Allocate the incorrectly receipted funds to the admin fee invoice
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2. Raise a goodwill credit to the account where the funds should belong to - The funds are now removed from the incorrect account and now are on the correct account via the agent
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