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This ensures that only relevant referral options are shown in the Referrals/Leads list - which is particularly useful for franchise set-ups and businesses covering a large geographical area

Info

Referral functionality allows an applicant, vendor/landlord or contact to be referred to pre-set companies - for example, a sales applicant could be referred to companies for conveyancing, removals or financial services

For more information on:

From main menu:

  • Click Configuration and select Setup Referrals/Leads

:

  • If you have not used this screen before, or you have not got access to it, ensure you read the information in the guide titled Referrals - how to add & edit (see link above)

  • Select the relevant referral on the left side of the screen

  • In Applicable Offices (bottom right), select the office(s) this referral is applicable to
    When field is blank it will be , the referral is available to all offices

    Setup referrals - applicable offices field.png
Tip

In this example, the financial services referral option for Kelly & Co will only be available for properties, applicants or contacts with their Main Office set to London

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