This page details how to run the User Access Report. This report lists all users and the number of times they've logged into Reapit Agency Cloud each month. The report counts up to one login per day; multiple logins are not counted.
Our licence fees are invoiced monthly in advance. The user numbers are reviewed quarterly and based on the usage over the previous 3 months. At that point, any starters or leavers that have been updated via our support desk will be added or removed. Once reviewed, the user numbers are then fixed for the next 3 months.
Please note, within this quarterly period, leavers will not be credited nor starters invoiced; unless the increase in user numbers is greater than 20%, in line with your licence agreement.
1. Accessing the report From the main menu:
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2. Configuring the report
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3. Generated report
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