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This guide has been reviewed against our global client base and classed as relevant to all regions

When setting up a user account on IRE/Reapit Bookings (as outlined here), the option to associate a team member to the user account is offered - in most situations, a team member would be associated

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If your staff member only requires a login but is not required to assign properties/viewings, just a user account needs to be created for them, as outlined here:
Set-up new users & associate team members for Inspect Real Estate (IRE ) / Reapit Bookings

This guide covers:

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1. Select add new team member option

From the dashboard menu (on left):

  • Click People and select Team

  • Click ellipsis icon () far right and select New Team Member / User

Add team member.png

2. Enter team member contact details

In Step 1:

  • Enter the team member’s name and contact details

    • Ensure the correct Team Role is selected

    • Select whether the team member is using Rentals, Sales or both

    • Use Own Number For should only be ticked if the team member’s number is to be used when sending out applicable text/SMS messages (for Rentals, Sales or both)

  • When all details have been entered, select which action to take with the new team member account:

    • No - Create Basic Team Member
      This sets up a team member account without an email signature or logo

    • Yes - Customise Further
      Allows the new team member account to be customised with an email signature and logo
      See next step

      Step 1 Create new team member.png

3. Customise team member

In Step 2:

  • Use this screen to create the team member’s email signature

    • Type required text

    • Use the formatting options (highlighted below) to change text size and colour
      The insert/edit image button (3rd button from left) can be used to add a logo to the email signature

  • When all details have been entered, select which action to take with the new team member account:

    • No - Finish
      Click to create the new team member without creating a user account for them too

    • Yes - Create New User
      Click to create the new team member and also create a user account for them too - see next step

      Step 2 Customise team member.png
Note

Yes - Merge Team Member option - ignore this option when adding a new user
For information on merging a team member, click here: LINK COMING SOON!
Remove & merge a team member (IRE / Reapit Bookings)

4. Create new user account (for new team member account just created)

In step 3:

  • Information previously added is automatically copied across

  • Add the User Name (login name)
    Recommended to use initial and surname, as shown below

  • Ensure the correct Role and default home page are selected

  • Click Done - Create Team Member and User

    Step 3 Create user account.png

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