Page Comparison

How do I update my name?  

Following the release on 4^th November 2024, any updates to your name should be actioned from your Reapit Connect ‘My Account’ page and no longer through the Negotiator screen in Reapit

Once you have updated your name in Reapit Connect, it will be reflected in Reapit on your next login

I’ve updated my name in Reapit and it’s not displaying correctly in an app/Reapit

Connect  

Please go to your Reapit Connect ‘My Account’ to update your name

Any updates to your name via the My Account page, will be reflected in Reapit on your next login

How do I setup MFA for my account?

Navigate to your Reapit Connect ‘My Account’ page and select ‘Setup Authenticator’

How do I reset/change my MFA authenticator?

Navigate to your Reapit Connect ‘My Account’ page and select ‘Reset Authenticator’

Alternatively, reach out to a Reapit Admin within your organisation who can reset on your behalf via the ‘Admin’ section

After resetting my password in Reapit, how do I get back to the sign in screen?

After initiating a password reset in Reapit

• The following screen is displayed: 

  

• Click Resend email then, on the screen that is displayed, click Back to Reapit
  OR

• Close and reopen Reapit
  Either of these two actions will reset your login session