Page Comparison

1. Access Reapit IQ

From the main menu:

• Click your name/office (top left)

• Click Contact Support and , then click Help and select Reapit IQ

  

2. Click forgotten username/password link

From the Reapit IQ login screen:

• Click I’ve forgotten my username/password

  

3. Enter your email address

• In the Username field, ensure your email address is entered
  This should be the email address you use to login to Reapit IQ

• Click Continue

  

• The following confirmation message will be displayed:

  

4. Receive new password via email

Providing the email address entered in the previous step was already registered with Reapit IQ

• You will receive an email titled Reapit password reset
  This email contains a link to allow your Reapit IQ password to be reset and a new one entered

• Open the email and click the link

• Reapit IQ will be launched and a form displayed where your new password should be entered and confirmed

• You will then be asked to login to Reapit IQ using your new password