Page Comparison

Masked records

• A record is masked due to the way the system security settings are configured for your company

• This is affected by the Manager/Negotiator or Office that owns that record

• Although a contact/property may be yours, you may not have the necessary permissions (set in configuration) to view the selected office/negotiator's data

• On some occasions, while a record appears masked, you might still able to click links, view information and possibly make some changes - however, this is all dependent on how the security settings have been configured