Do we have an MSI for Reapit that we can use?
No, we do not have an MSI install for Reapit - this is not possible due to how it is configured, as the application is copied to the local app data folder of the users profile |
Can I access Reapit from home or abroad?
Reapit can be accessed from anywhere as long as you have it RPS installed, with good internet access and valid login credentials - please note that some countries will block access or experience significant performance problems which is out of Reapit’s control
NOTE: For permanent use overseas an alternative to look into is having a VPN connection created that while overseas you can use to remove access a server in the UK. Doing this will allow your connection to be local and should help with access to RPS while overseas. |
Can I restrict users access to Reapit from anywhere? e.g. can I lock it down so it can only be accessed from my office?
Reapit can be locked down to secure access via IP whitelisting, so only connections via this IP will work |
Is Reapit a web-based application, or do you have web-based app?
Reapit is not a web based application, data is stored on Reapit’s cloud server but the Reapit application requires an a direct install as of the interface UI to access your data |
Where is Reapit data stored? i.e. will this save to my machine?
If hosted by Reapit, all data minus HiRES images are stored on the cloud server, no Reapit data will be stored locally |
Can I use Reapit on MAC of mobile device?
Reapit is a windows based application so is not supported on MACs, Android or iPads - however, Reapit Mobile is available, which is a scaled back version for mobile users with a web-based interface - click here for more information on Reapit Mobile, or speak to your Reapit Customer Success Manager (CSM) See this guide for more information:
Running Reapit on an Apple Macintosh (Mac) device - using Parallels/similar |
Can I access Reapit with multiple accounts? Yes you can - the credentials unique identifier is the username, which is the email address stored in Reapit To have multiple accounts, you either need multiple email addresses OR alias accounts
To use alias accounts, these need to be set-up by your local IT support |
