Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

1. Select certificate(s) to download

From the TDS Deposit Management screen:

  • Click Check Status / Download Deposit Certificates tab (top left)

  • Any tenancy deposits whose certificates have already been sent via the Register/Update Deposits tab (but not downloaded) are displayed with the TDS Process status of Download Certificate

  • Tick the boxes to the left of the deposits where you wish to download the certificate to the tenant deposit screen

Info

This example shows just one certificate download being processed - however, the tick boxes on the left can be used to process these downloads in bulk

2. Process selected deposit certificate(s)

From top right of screen (shown above):

  • Click Check Status

  • Click Yes

3. Email options (where configured)

An option to email the deposit certificate to all landlords and/or tenants is offered
If your system does not offer the option(s) shown in this section, this can be configured by Reapit Support

  • Click Yes to generate the relevant emails

Tip

Emails will be automatically sent to the relevant parties with the TDS deposit registration certificate attached as a PDF file

4. Certificate download complete

When the deposit certificate download is complete:

  • A status message is shown bottom left of the screen as each certificate is downloaded

  • Successful downloads are shown with a green tick to the left

  • Click OK to continue (or View Details to see more information)

5. Deposit certificate in tenancy deposit screen

From tenancy, Accounts panel:

  • Beside Deposit, click Manage

In Deposit Protection panel:

  • The Provider, Registered Date & Registration No. are automatically completed

  • Click Store certificate

    Image RemovedDeposit screen in AC with cert.pngImage Added
  • The downloaded certificate is available in the Document Management screen
    When a certificate is marked as Private, it will be prevented from upload to a Reapit tracker or MyAgency app that a landlord/tenant can access

  • Double-click the certificate to view it
    Can also right-click the certificate for an option to Rename the PDF file

...

1. Finish tenancy & refund deposit on tenancy

From tenancy:

  • Tenancy Status should be Tenancy Finished

  • Tenant Deposit Held should show as £0.00

Image RemovedTenancy finished and deposit refunded.pngImage Added

2. Select deposit(s) to deregister

From the TDS Deposit Management screen:

  • Ensure the Register/Update Deposits tab is displayed (top left)

  • Tick the boxes to the left of the relevant tenant deposits to be deregistered

Info

This example shows just one deposit deregistration being processed - however, the tick boxes on the left can be used to process deposit registrations/updates/deregistrations in bulk

3. Process selected deposits to be deregistered

From top right of screen (shown above):

  • Click Check Status

  • Click Yes

  • The deposit registration run is processed and confirmed when complete, as seen when initially registering/updating the deposit

When the deposit deregistration is complete:

  • A status message is shown bottom left of the screen as each action is completed

  • The entry is shown with a green tick to the left

  • Click OK to continue (or View Details to see more information)

  • In the Tenancy Deposit Details screen, the Deregistered date is logged
    From version 12.203+

    TDS deregistered date.pngImage Added
Tip

A journal entry will be created on the tenancy to log that the tenant deposit has been deregistered with the TDS

...