Tenancy Deposit Scheme (TDS) deposit management (UK only)
This guide has been reviewed against our global client base and classed as relevant to UK only
In accordance with the UK Housing Act 2004, every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England & Wales must protect the deposit under an authorised tenancy deposit scheme
The TDS Deposit Management functionality in Reapit provides the following:
Once a deposit is cleared in Reapit, details of tenancies marked as being part of the Deposit Protection Scheme are automatically transferred to the deposit management tool
The tool allows deposits to be registered with the TDS
When registered successfully, the deposit certificate is generated and downloaded to Reapit - where configured, an option to email certificates to landlords/tenants is also available
Updates in Reapit to tenancy start/end dates and/or deposit amount for tenancies with a registered deposit are automatically flagged in the deposit management tool, allowing new certificates to be regenerated and uploaded to Reapit
When a tenancy ends and the deposit returned, this is automatically flagged in the deposit management tool, allowing the deposit to be deregistered
This integration is only applicable when using the TDS Insured Scheme
This guide covers:
What is the TDS?
The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England & Wales operated by The Dispute Service Ltd
Established in 2003, TDS is the longest serving government-approved deposit protection scheme and is also the only not-for-profit scheme
TDS provides both insurance-backed & custodial tenancy deposit protection, with free, impartial dispute resolution for when disagreements arise over how the money is divided
Make a deposit ready for registration with TDS via Reapit
For tenancy details to be automatically added to the TDS deposit management tool, the following conditions must be applied to the Reapit tenancy record
1. Held by setting on tenancy record From tenancy:
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2. Deposit paid & cleared From tenancy, Accounts panel:
From tenancy deposit details:
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3. Ensure tenant contact details are correct When the tenant & landlord contact details are passed to the deposit management tool, the following information is checked for validity
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Access TDS deposit management tool
From Reapit main menu (on left):
Access tenancy details To view the associated tenancy of any entry in this screen
Or, the tenancy details can be previewed from the same screen
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Register a deposit
When a tenancy deposit meets the conditions outlined in the section above titled Make a deposit ready for registration with TDS via Reapit, it will be automatically displayed in the TDS Deposit Management screen
1. Select deposit(s) to register From the TDS Deposit Management screen:
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2. Process selected deposit(s) From top right of screen (shown above):
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3. Registration complete The deposit registration run is processed and confirmed when complete:
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Download deposit certificate
The steps in this section show how to generate the deposit certificate & download to the Reapit tenant deposit screen
Where configured, this process can also email the certificate to the tenants and/or landlords
1. Select certificate(s) to download From the TDS Deposit Management screen:
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2. Process selected deposit certificate(s) From top right of screen (shown above):
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3. Email options (where configured) An option to email the deposit certificate to all landlords and/or tenants is offered
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4. Certificate download complete When the deposit certificate download is complete:
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5. Deposit certificate in tenancy deposit screen From tenancy, Accounts panel:
In Deposit Protection panel:
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Amend a registered deposit
When a deposit has been registered, if the tenancy start/end dates and/or deposit amount is changed - these updates are automatically detected by the TDS deposit management tool
Any other changes will require the deposit to be deregistered & reregistered - for more information, see later section titled Deregister deposit registration when tenancy ends
1. Dealing with updates When tenancy start/end dates have been updated and/or the deposit amount has changed, these are picked up by the TDS deposit management tool From the TDS Deposit Management screen:
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2. Process selected deposit(s) for the bulk deposit registration run From top right of screen (shown above):
When the deposit registration update is complete:
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3. Download updated certificate From the TDS Deposit Management screen:
The same process is used as when originally downloading the certificate, therefore:
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Deregister deposit registration when tenancy ends
When a tenancy ends and the deposit refunded, the tenant deposit can be deregistered
1. Finish tenancy & refund deposit on tenancy From tenancy:
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2. Select deposit(s) to deregister From the TDS Deposit Management screen:
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3. Process selected deposits to be deregistered From top right of screen (shown above):
When the deposit deregistration is complete:
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Registration failure flag/reasons
After processing deposits via the deposit management tool, if the process fails:
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