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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

This article explains how to make amendments to fees or rent invoices that have not yet been raised. 


1. Add renewal, alteration or fee option

From the tenancy:

  • Click Financial & Extensions tab

  • Double-click Add renewal, alteration or fee


2. Select alteration option

  • Ensure Add renewal, alteration or fee option is selected

  • Click Accept


    A guide on tenancy renewal negotiation is available here

3. Enter new amount and date

  • Ensure Alteration is selected

  • In Rent, enter the new rental amount

  • Change the date the adjustment is to start from using the From date (top section)

    The rent run process will pick up on the new amount from this date

  • Click Accept

    Details of the new rent is shown in the Financial & Extensions screen



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