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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

When a third party provider is used for ID Checking (such as LexisNexis) - when carrying out a manual ID check instead, a configuration option is available which, when enabled, will prevent ID being marked as successful when it is incomplete. An information message will be displayed to identify what needs to be completed.

To enable this configuration option, click here to contact Reapit Support.


When enabled:

  • When manually checking ID and marking it as Successful, a validation check will be carried out on the entered information

  • If it is incomplete, when attempting to saving the ID Check, a message will be displayed to indicate what needs to be added in order to validate it

    For example:


Info

This article The configuration option only applies to when using a third party provider for ID checking.

Validation checks on manual entry of ID are usually already in place. For more information on entering ID details manually, click here.

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