Page Comparison

1. Managing communication preferences

From the contact details area of a record:

• Click the Manage Communication Preferences icon
  To the right of Add another
  By default, all preferences will be ticked
  
  
• Un-tick the methods of communication that the current contact does not want you to use
  
  
• Click Accept
  
  Communication Preferences are written to the contact record and are therefore shared across all roles* on the system; meaning they only need to be set in one place
  * a role refers to applicant, tenant, vendor, landlord, etc

2. Impact of setting Communication Preferences

Un-ticking any of the above preferences will be is indicated on screen by a change of contact icon colour

• When email is un-ticked, the envelope icon to the right will be red, see 2a
  
  
• When SMS OR phone is un-ticked, the phone icon to the right will be amber, see 2b
  
  
• If both SMS and phone are un-ticked, the phone icon to the right will be red, see 2c
  
  
• If Letter is un-ticked, the Letters button will be displayed in red, see 2d

2a:

2b: 

2c:

2d: