Page Comparison

1. Confirm tenancy end date

From the tenancy:

• Check the Tenancy end date is correct
  
  
• Tick End Confirmed
  
  A prompt will be displayed, as shown right
  
  
• Click Yes

2. Enter reason

Enter the reason for this tenancy ending - this is logged in the property journal and the tenancy record

• Reason
  Click Select the reason for the tenancy ending
  
  
• Comments
  Enter any other information you wish to record
  
  
• Click OK

3. Book check out appointment

From the Post-Tenancy tab:

• Click Create check out appointment
  
  
• Complete appointment details
  The Entry Date will automatically be entered as the tenancy end date
  
  The usual process for booking an appointment in the diary should be followed, as outlined in this guide Book initial & future property inspections
  
  
• Click Save and Exit to return to the tenancy screen
  
  The check out appointment date/time is displayed on the Post-Tenancy tab - see 3a

4. Original End date field

The Original End date field should be completed when a tenancy has ended prior to the original arranged end date

5. Access post-tenancy checks

Post-tenancy checks need to be completed

• Use the link to the right of the check to update the status of it
  Options are:
  Needed, Not Needed, Sent/Arranged, Completed
  
  
• If your configuration settings allow:
  • Click Add to add further entries to the list
  • Click the red cross on the right to remove a check
  • Click into the field to edit the check title
    
    
• The paperclip icon beside the check allows you to attach associated documents - see 5a
  
  
• The order of the checks can be changed - see 5b

6. Update & complete post-tenancy checks

• Hovering over each check shows who last updated it and when
  
  

• A tick is displayed next to completed checks

7. Re-letting the property

To re-let the property while you are waiting for the current tenancy to end

From the property record:

• Click Status and change to Tenancy Current - Available