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This page contains all updates for MyAgency ??version 11.4

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Agent functionality updates

Area in app

Update detail

1.

Listing

If a potential buyer/tenant using the app chooses to ‘favourite’ a listed property, a task is sent to the property manager to inform them

The task is received in the Messages & Tasks screen in Reapit, identifying that a property has been favourited, including the app user’s details

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Double-click to view the task in more detail and Mark as Completed, as usual

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Tip

Favouriting a property is done via the Listing section of the app
A user clicks the star below the property image which adds the property to their shortlist
This is then shown on the My Search section of the user’s home page

2. Listing

MyAgency configuration can be used to remove the property manager name from the listing screen

When enabled, the property manager name shown top right of the property listing will not be displayed (but the image will still be shown), as shown in the example

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Info

To request this configuration, click here to contact Reapit Support

3. Offers

MyAgency configuration can be used to hide the client name(s) on property/tenancy offers shown in the MyAgency app

When enabled, the names shown below would not be seen, just the offer amount plus offer options/status

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This also applies when viewing offers on a sales property (i.e. buyer offers)

Info

To request this configuration, click here to contact Reapit Support

User functionality updates

Documents

Tenant & owner view, as vendor or landlord

Private documents not displayed in app

Any documents marked as private in Reapit will not be displayed in the MyAgency app

For example, on the tenancy Letters screen:

  • 3 documents have been saved as PDF documents - 1 has been marked as Private

    Tenancy letters - marked as private.pngImage Added

In the MyAgency app, from Tenant view:

  • In Documents, the document marked as private is not displayed to the app user

    Tenancy letters showing in Tenant Docs.pngImage Added

User functionality updates

Note

Following customer feedback, the previously titled Marketing option (on the main toolbar at the bottom of the MyAgency app) has been renamed to My Properties

The View Campaign option is only displayed when a property has the status set in on the Reapit property record as For Sale/To Let - Available

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Area in app

Update detail

1. Home pageMy Properties

(landlord)

A landlord can get quick access to the Tenancy Offers and Appointments for each of their properties

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2. Home page
(landlord)

The option to View All Statements will only be displayed to landlords
It will be shown when a vendor is also a landlord too

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3. Landlord view

A Certificate option has been added which allows certificates to be viewed and downloaded

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Marketing

previously titled Marketing)

Only relevant roles shown in My Properties

The only options shown across the top of the app are those that are relevant to the roles the user has, meaning that:

  • if they are only a tenant, just Tenant will be displayed

    Tenant role only.pngImage Added
  • if they are only a vendor and/or landlord, just Owner will be displayed

    Owner role only.pngImage Added
  • if the vendor/landlord/tenant has favourited a property via the Listing section of the app, Applicant is also displayed
    In this example, the landlord has favourited at least one property - favourited properties can be viewed via the Applicant option

    Owner and applicant role.pngImage Added

User-interface (UI) updates

When using the search function and no properties match the search requirements, the screen shown has been updated (see below)

Click Adjust Filter for access to the filter options
Which can also be accessed using the filter icon to right of search field

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Area in app

Update detail

1. All screens

The MyAgency logo can be seen top left from all app screen views

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2. Tenant view
home page

When a tenancy is arranging, the previously titled Pre-tenancy Check section on the home page has been re-titled to Pre-Tenancy Progress

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3. Tenant view

Under the property image the Tenancy Start Date and Tenancy End Date are displayed

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4. Appointments

On all Appointments screens the previously titled options of Viewings and People Through are now titled Viewings Completed and Viewings Scheduled

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5. Listing search

My Properties

Owner view, as vendor or landlord

Property number indicator for owner with multiple properties

When viewing a list of properties, an indication of the number of properties and which one you are viewing in the list is displayed at the bottom of the screen

In this example, the owner has 5 properties (indicated top left) - the count at the bottom of the screen indicates which property in the list is being viewed

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2. My Properties

Tenant view

Tenancy end information hidden when not applicable

Tenancy end information is only shown when applicable

When the tenancy end date is within 2 months, from Tenant view:

  • The Renew Tenancy option is displayed

  • The Move Out option will be displayed

    NEW Tenancy showing renew and move out options.pngImage Added
  • Before this time, the options highlighted above are hidden from view, as shown in the example below of a current tenancy that is not new or near its end date

    Tenancy not showing renew and move out options.pngImage Added

3. Listing

Better line spacing on property description

When viewing a property listing:

  • Line spacing is applied to the property description
    The description is taken from the Long Description field on the property Marketing screen in Reapit

Property description showing with spacing.pngImage Added
Tip

Guidance on using the MyAgency app can be found here: MyAgency app

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This page contains all updates made for MyAgency ??version 11.4