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This guide covers:

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Example invoice & accessing invoice detail

For existing IRE clients

Tip

The invoice process has changed slightly:

  • You will receive a VAT invoice by post (see example in section 1 a below)

  • If you are utilising various products or managing more than one office, the invoice will only show the total - however, the itemisation can still be accessed via your IRE account
    (see section 2 b below)

1

a. VAT invoice example

  • You will receive a VAT invoice by post

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2

b. Access invoice itemisation details (Keywhere only clients - see section c)

From main menu:

  • Click Settings

(1) and select Invoices (2)
  • , select Admin, then click Invoices

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Beside the required invoice:

  • In

Actions
  • Action column (far right), click ellipsis ''(3) and select View (4)

Invoice details.pngImage Modified
2a

c.

KeyWhere

Keywhere only

client

clients

Settings - invoice details.pngImage Modified

From main menu:

  • Click cog icon (1) and select Invoices (2)

Beside the required invoice (shown above in section b):

  • In Actions column (far right), click ellipsis ''(3)
    and select View (4)

Payment information, including Direct Debits

Notetip

If you currently have a Direct Debit arrangement in place, no action is required as payments will be collected automatically

Payment informationPayments

  • Payments should be made on or before your normal due date

  • The following details should be used for all payments:

    • Bank Account Name: Reapit Limited Bank

    • Sort code: 30-99-30

    • Bank Account Number: 00249909

Direct Debit payments

  • Direct Debit payments are processed around 10th of each month

ADD MANDATE!

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  • If you need to set up a new Direct Debit payment, the attached mandate form should be used:

View file
nameReapit Direct Debit Mandate.docx

Info

If you have any billing queries, email the accounts team at: creditcontrol@reapit.com

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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How to access invoice detail, direct debit information and information for existing IRE customers