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The property statuses which determine when landlord fees are raised is set by default - Enterprise customers can request changes to the default options
To request that property statuses are changed from default settings, click here to contact Reapit Support

This functionality is dependent on landlord fee functionality being enabled (see below)
Landlord fee functionality is a configurable option for Enterprise customers - to request this option to be enabled on your system, click here to contact Reapit Support

This article outlines the default settings for this functionality
Enterprise customers can request changes to the default options - to request this, click here to contact Reapit Support

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When landlord fee functionality is in use, the lettings property status determines when whether landlord fees are raised - by this update prevents fees being raised when not required

When the landlord fee is set-up, an option to select the property status it will apply to is available - default options will be presented, but can be changed, as required

1. Add/edit landlord fee

From property:

  • Click Rent/Fee Details

    Landlord fee - rent-fee details button.pngImage Added

  • In Landlord fees panel, double-click to edit an existing fee or double-click Add

    Landlord fees panel in rent-fee screen.pngImage Added

  • Set-up landlord fee as usual
    A new field to set the Property Status is available, see step 2

    Landlord fee - add new.pngImage Added

2. Select which property status the fee should apply to

From Landlord Fee screen:

  • Click link beside Property Status

    Landlord fee - prop status options.pngImage Added

  • By default, landlord fees will only be raised for properties with any of the following statuses:

    • To Let - Available or Unavailable

    • Under Offer - Available or Unavailable

    • Arranging Tenancy - Available or Unavailable

    • Tenancy Current - Available or Unavailable

  • Ensure the relevant property status options for this fee are selected, click Accept

Info

When a property is at any other status than those listed above, one-off or recurring landlord fees will not be raised

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Example: if the fee is set with default property status options and the property is at any of the following statuses, then landlord fees will not be raised:

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Tenancy Finished

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, Tenancy Cancelled

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, Sold

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, Let by other agent

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, Let privately

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, Market Appraisal

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, Provisional, Withdrawn

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Withdrawn

This update prevents fees being raised when not required

Info

This article outlines the default settings for this functionality
However, as indicated in the configuration information above, Enterprise clients can request which property statuses are enabled/disabled in relation to when landlord fees are raised

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Tip

Any landlord fees set prior to the update in version 12.187 will automatically have the default property status options applied - this can be changed by editing the fee and changing the selected Property Status options, as outlined above

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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When landlord fee functionality is in use, the lettings property status determines when whether landlord fees are raised