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This guide has been reviewed against our global client base and classed as relevant to

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all regions

Where recording electronic correspondence consent is required, and all tenants have given consent to receive communication electronically, this can be recorded in the tenancy screen

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Any changes to this setting are added to the

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Activity Feed - the setting can also be reported on and added to grids when reporting on tenancies

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1. Marking electronic consent given

When all tenants have given consent to receive communication electronically

From the tenancy:

  • Click Management tab

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  • In the Meter Readings / Management panel, tick Electronic correspondence consent given

  • Click Save

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2. Changes to the consent setting in Activity Feed

Any changes to the consent setting are logged in the

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If the notes don't show:

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Activity Feed

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3. Reporting option

From Power Reports:

  • Select Tenancy Report

  • Add other required criteria
    e.g. Manager

  • Click Show more then select Elec. consent 

    • Set to is true or is false

  • Click Run Report

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4. Add to grid option

After running a tenancy report, information on electronic correspondence consent can be added to the grid

From the report results grid:

  • Right-click over a column heading

  • Click Pick columns and select Elec. consent
    The column will be added

To see this information next time you run a tenancy report:

  • Right-click over a column heading again

  • Select Save grid layout

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Where recording electronic correspondence consent is required, this can be recorded in the tenancy screen