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This guide has been reviewed against our global client base and classed as relevant to the UK only |
If you have forgotten your Reapit IQ
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password,
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follow the guidance below
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| Note |
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The instruction below cannot be performed within a Citrix or Terminal Server environment - please use the latest version of Chrome or Internet Explorer (IE) in your desktop environment |
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If there’s any uncertainty as to the environment your installs are located, please contact your IT support/contact who will be able to advise further |
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If you haven't used your Reapit IQ account for 2 years, it will have been terminated due to inactivity |
You can easily reactivate your account by raising a request - click here to access the form to use
Click here to log a ticket with Reapit Support to get your account reactivated |
1. Access Reapit IQ From the main menu |
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:
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2. Click |
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forgotten username/password link From the Reapit IQ login screen:
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3. Enter your email address |
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4. Receive new password via email |
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Providing the email address entered in the previous step was already registered with Reapit IQ
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Guidance on how to reset your Reapit IQ password |
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |