Page Comparison

1. Held by setting

From the tenancy:

• Click Financial &

• Renewals tab
  

• Held by specifies whether the deposit will be paid to the landlord or held by the agent

2. Tenancy Deposit Details

From the tenancy

:

• In the Accounts panel, beside the Deposit field, click Manage
  The Tenancy Deposit Details screen is

• displayed

• Deposit Held: shows the total deposit currently held and the amount(s) invoiced, paid or credited
  Each area shows the number of transactions and the date of the transaction

• 
  For example, if the deposit is increased mid-way through the tenancy there may be two deposit invoices

  • Deposit Invoiced: allows additional deposit invoices to be raised (i.e. if the deposit amount is to be increased) and shows details of the deposit invoice raised

  • Deposit Paid: allows receipt of a deposit invoice and shows transaction details of any deposit payments received

  • Deposit Credited: if a deposit invoice has been raised but not paid, a credit note for the deposit can be raised here; if the deposit has already been paid, the refund deposit function must be used to refund money to the tenant

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3. Transferring to Landlord or Agent Deposit Account

Whether the deposit is transferred to the landlord’s or agent’s deposit account is dependent on the Held by setting - see step 1

From the Tenancy Deposit Details screen (shown in step 2):

• Click the link in the Transferred Out section to create the transfer record transactions
  Only cleared payments can be transferred

  • If set to Held by us, the option to transfer the deposit To Agent Deposit A/C will be enabled

  • If the landlord is to hold the deposit, the Transferred Out link will create a payment to the landlord

  • If the deposit is held by Deposit Protection Scheme, the Transferred Out will create a payment to DPS