Raising tenant deposit (UK only)
This guide has been reviewed against our global client base and classed as relevant to UK only
This page outlines the process to follow to raise the tenant deposit
1. Held by setting From the tenancy:
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2. Tenancy Deposit Details From the tenancy:
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3. Transferring to Landlord or Agent Deposit Account Whether the deposit is transferred to the landlord’s or agent’s deposit account is dependent on the Held by setting - see step 1 From the Tenancy Deposit Details screen (shown in step 2):
The transfer payment will appear next time the BACS and Cheque Run is carried out |
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