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This guide has been reviewed against our global client base and classed as relevant to all regions |
A tenant can use the Consumer Portal MyAgency app to view the progress/status of their Pre-Tenancy or Post-Tenancy Checks
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Pre-Tenancy & Post-Tenancy Checks are managed by the agent in AgencyCloud on the tenancy in Reapit via the Pre-Tenancy/Post-Tenancy tabs
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To do this, the tenant needs to access their tenant view first - as outlined here:
How to access Access tenant view on the Consumer PortalMyAgency app |
1. Access Checklist option From tenant view: |
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2. View checklist Pre-Tenancy or Post-Tenancy Checks list will be displayed, along with their current status
While a tenancy is arranging, the Pre-Tenancy checks will be shown
When a tenancy is current, the Post-Tenancy checks will be shown
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Information shown here is a reflection of the current status of the checks managed by the agent |
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in AgencyCloud on the Reapit tenancy record (Pre-Tenancy / Post-Tenancy tabs) |
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Related articles
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| reverse | true |
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| cql | label = "consumerportalmyagency-tenant" |
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
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A tenant can use the Consumer Portal MyAgency app to view the progress/status of their Pre-Tenancy or Post-Tenancy Checks |
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