Versions Compared

Old Version 3

changes.mady.by.user Fiona Hardy

Saved on

compared with

New Version Current

changes.mady.by.user Fiona Hardy

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

This guide has been reviewed against our global client base and classed as relevant to all regions

A tenant can use the Consumer Portal MyAgency app to view the progress/status of their Pre-Tenancy or Post-Tenancy Checks

...

Pre-Tenancy & Post-Tenancy Checks are managed by the agent in AgencyCloud on the tenancy in Reapit via the Pre-Tenancy/Post-Tenancy tabs

Tip

To do this, the tenant needs to access their tenant view first - as outlined here:
Access tenant view on the Consumer PortalMyAgency app

1. Access Checklist option

From tenant view:

  • Click Checklist

Image Modified

2. View checklist

  • Pre-Tenancy or Post-Tenancy Checks list will be displayed, along with their current status

  • While a tenancy is arranging, the Pre-Tenancy checks will be shown

  • When a tenancy is current, the Post-Tenancy checks will be shown

Info

Information shown here is a reflection of the current status of the checks managed by the agent

in AgencyCloud

on the Reapit tenancy record (Pre-Tenancy / Post-Tenancy tabs)

Image Modified
Filter by label (Content by label)
showLabelsfalse
max8
sortmodified
showSpacefalse
reversetrue
cqllabel = "consumerportalmyagency-tenant"
Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

Excerpt
hiddentrue

A tenant can use the Consumer Portal MyAgency app to view the progress/status of their Pre-Tenancy or Post-Tenancy Checks

...