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Tip

A call reminder can be created against any record, i.e. applicant, property/vendor, landlord, tenancy, company or contact

1. Create call reminder

In the Activity Feed section of a record: 

  • Click the (plus) icon

  • Select Create call reminder

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2. Enter detail & save

  • Click Negotiator and select the

same
  • name of the person to receive the call reminder

  • Set the Due date

  • Enter notes for the reminder in the field at the bottom

  • Click Save (top right)

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3. Call reminder in Activity Feed & on Organiser

  • Call reminders are shown at the top of the Activity Feed (shaded yellow) and will remain there until marked as Completed, see next step

  • On the day the reminder is due, the reminder will appear in the Organiser Messages & Tasks panel, see step 5

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4. Mark call reminder as completed from Activity Feed

From the Activity Feed:

  • Double-click to open call reminder


Click Complete
  • , then click Complete

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  • Enter notes and click Accept
    The notes will be added as a journal note and displayed in the Activity Feed for the record

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4. Mark call reminder as completed from Organiser

Info

On the day the call reminder is due, it will be displayed in the Organiser

, Messages & Tasks panel

for the user named on the reminder (in the Messages & Tasks panel)

From the Organiser:

  • Click to open the task


Click
  • , then click Mark as Completed

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  • Enter notes and click Accept

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Tip

The notes will be added to the task as a follow up note and will be stored with the task in the journal

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Excerpt
hiddentrue

A call reminder can be set on any role within AgencyCloudthe system, i.e. applicant, property/vendor, landlord, tenancy, company or contact

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