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A tenant can view information on their tenancy via the Consumer Portal MyAgency on their mobile device - this page outlines how to access the tenant view

1. Access

track

marketing options

From

portal home page

main toolbar:

  • Click

Track

  • Marketing

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2. Access tenant view

From the view options at the top:

  • Click

Tenants

  • Tenant

options will be displayed
Landlord Info displays the landlord name and details


  • The main photo of the property they are renting

can be accessed via View Listing

  • is shown, along with summary details

  • View Listing displays detailsof the property

  • Landlord Info displays the landlord name

Tip

For information on all other features

in this section

shown here, see Related articles below

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Tip

The view options available (i.e. owner, applicant, tenant) will depend on the roles the client has in AgencyCloud on the Reapit desktop product (i.e. vendor, landlord, applicant, tenant)

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cqllabel = "consumerportalmyagency-tenant"
Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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Instructions for on how a tenant accesses the tenant view within the Consumer PortalMyAgency app