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When landlord fee functionality is in use, the lettings property status determines when whether landlord fees are raised - this update prevents fees being raised when not required

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1. Add/edit landlord fee

From property:

  • Click Rent/Fee Details

    Landlord fee - rent-fee details button.png
  • In Landlord fees panel, double-click to edit an existing fee or double-click Add

    Landlord fees panel in rent-fee screen.png
  • Set-up landlord fee as usual
    A new field to set the Property Status is available, see step 2

    Landlord fee - add new.png

2. Select which property status the fee should apply to

From Landlord Fee screen:

  • Click link beside Property Status

    Landlord fee - prop status options.png
  • By default, landlord fees will only be raised for properties with any of the following statuses:

    • To Let - Available or Unavailable

    • Under Offer - Available or Unavailable

    • Arranging Tenancy - Available or Unavailable

    • Tenancy Current - Available or Unavailable

  • Ensure the relevant property status options for this fee are selected and , click Accept

Info

When a property is at any other status than those listed above, one-off or recurring landlord fees will not be raised
e.g. Example: if the fee is set with the default property status options and the property it is at any of the following statuses, then landlord fees will not be raised: Tenancy Finished, Tenancy Cancelled, Sold, Let by other agent, Let privately, Market Appraisal, Provisional, Withdrawn

Tip

Any landlord fees set prior to the update in version 12.187 will automatically have the default property status options applied , but - this can be changed by editing the fee and changing the selected Property Status options, as outlined above

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Excerpt
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When landlord fee functionality is in use, the lettings property status determines when whether landlord fees are raised