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This guide has been reviewed against our global client base and classed as relevant to

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all regions

Various updates have been made for works orders from version 12.130+:

  • Tenancy end date shown in outstanding works orders list

  • Tenancy start & end date shown on works order screen

  • Access appliance, insurance & safety information from works order

Each update is explained below

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How to use this feature

1. Tenancy end date shown in outstanding works orders list

From the works orders list:

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  • Ten End Date column is shown, displaying the tenancy end date, where available
    To change column position, click and drag the column heading then right-click over column headings and select Save grid layout

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2. Tenancy start & end date shown on works order screen

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From the Tenant panel:

  • Tenancy Start Date and End Date are displayed

    Where the tenancy end date has been confirmed and/or when a tenancy is set as periodic, this is indicated beside the End Date in the tenant panel

Info

From version 12.132, the Notes panel becomes an Activity Feed, as outlined here: Activity Feed shown in works order (including emails sent, where configured)

3. Access appliance, insurance &

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safety information from works order

From works order, Property panel:

  • Click the icon to the right of the property address

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  • The Appliances, Insurance & Safety tab of the property attributes screen is shown in Read Only view

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  • All information added in the Appliances, Insurance & Safety screen on the property is displayed

  • Appliance and safety information are shown in grids, meaning the column headings can be used to sort and filter the information shown, as usual

  • From the Appliances grid, scroll across for the warranty expiry date and capped appliance information

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Tip

To add/edit an information on the Appliances, Insurance & Safety screen, go back to the outstanding works orders list, right-click over the works order, select Show property, then access the Attributes screen on the property and add/edit as usual

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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From version 12.130+, various updates have been made to works orders including: tenancy end date in outstanding works orders list, tenancy start/end dates shown on works order screen, plus the ability to access appliance, insurance & safety information from a works order