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This guide has been reviewed against our global client base and classed as relevant to all regions |
You may notice that you cannot view a certain record because it is flagged as **Masked**
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Applicants/properties/contacts/diary entries will show as masked due to which negotiator owns the record or which office owns the record.
This page explains why this is happening and the best approach to take.
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Masked |
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records |
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2. Editing a masked record
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Explanation of a masked record and reasons for seeing these on your system |