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This guide has been reviewed against our global client base and classed as relevant to all regions |
This article outlines how to carry out a property or applicant match
Matching uses property Attributes and applicant Requirements combined with the Price/Rent ranges set on the property and applicant records - therefore, in order to make matching a success, it is imperative that all properties and applicants are set-up correctly
After matching, property lists/details can be quickly produced and sent by email
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Setting a contact’s Marketing Consent to Consent Denied does not remove them from being matched to properties If a contact has requested that they are not included in matches, you should make their applicant record inactive instead - as outlined here: Excluding an applicant from matching |
This guide covers:
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Matching a property to applicants (property match)
1. Match button on property record From the property: |
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2. Filter list The match figures are presented as a filter list, allowing you to see how the applicants have been matched along with the option to alter how many applicants are shown in the match list (see step 3) |
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Image AddedThe total number of Applicants on System is shown first Department/Available/Price is, out of the total number, those who match in the same department, who are active and whose price range matches that of the property The next set of tick boxes (Rooms to Acreage) relates to the Attributes & Requirements set on the property & applicant - use the tick boxes to exclude any option from the match Match outside area allows you to pull applicants looking outside of the property area into the match Use the 4 tick boxes at the bottom of the screen to alter who is matched e.g. untick Exclude previous matches when re-matching after a price reduction
When you are happy with the Total number of matches shown at the bottom of the screen: |
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The matched applicants are shown in a grid: Use the up/down arrows on your keyboard to check the matched applicants, using the panels at the bottom of the screen for more information If you do not wish to include an applicant in the match, press delete (or x) on your keyboard This puts an x to the left of their name (as shown for two applicants
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press delete/x again to put the applicant back into the match If you want to add an applicant to the list, click
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the applicant record Image Added
Once you are happy with the match list |
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Click Yes
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The matched applicants will be logged in the property Journal under the Match section The property journal can then be used as a call out list |
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Email property details Email templates are usually set-up on your system to allow you to email details of a property to matched applicants From match results screen (shown in step 3): |
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Create journal entries tick box ensures that the matches will be logged in the applicant and property journals Ticking Journal non-matches will include entries that were matched but were manually removed (as outlined in step 3) - these entries will be marked as Not matched |
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The email will be produced with details of the property Matched applicants (with email addresses added on the system) will be automatically entered in the BCC field - meaning that they will each receive the email without seeing the email addresses of other recipients Usually the email will show some property detail such as main picture, price, number of bedrooms and a short description
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Matching an applicant to properties (applicant match)
1. Match button From the applicant: |
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2. Filter list The match figures are presented as a filter list, allowing you to see how the properties have been matched along with the option to alter how many properties are shown in the match list (see step 3) |
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Image AddedThe total number of Properties on System is shown first Department/Available/Price is, out of the total number, properties that match in the same department, that are active and where the price matches the applicant price range The next set of tick boxes (Rooms to Acreage) relates to the Attributes & Requirements set on the property & applicant - use the tick boxes to exclude any option from the match Use the
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When you are happy with the Total number of matches shown at the bottom of the screen: |
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Match results The matched properties are shown in a grid: Image AddedUse the up/down arrows on your keyboard to check the matched properties If you do not wish to include a property in the match, press delete (or x) on your keyboard This puts an x to the left of the property (as shown for
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2 properties above) and updates the total count at the top of the screen - press delete/x again to put the property back into the match If you want to add a property to the list, click + Add (top left) to search for the property record Click Applicant Preview which allows the list of properties to be displayed in a format suitable for showing applicants i.e. large property pictures, property description, no vendor/landlord details, shortcuts to view map, run slideshow and access full property details Tick Show on Map to see matched properties on a Google Map Right-clicking over a property offers shortcut options to Create Viewing or View/Prepare Details
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Once you are happy with the match list |
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Click Yes
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The matched properties will be logged in the applicant Journal under the Match section The applicant journal can then be used when contacting the applicant |
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Email property details Email templates are usually set-up on your system to allow you to email details of matched properties to the applicant From match results screen (shown in step 3): |
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Create journal entries tick box ensures that the matches will be logged in the applicant and property journals Ticking Journal non-matches will include entries that were matched but were manually removed (as outlined in step 3) - these entries will be marked as Not matched |
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The email will be produced with details of the matched properties Usually the email will show some property detail such as main picture, price, number of bedrooms and a short description
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
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How to carry out a property or applicant match |