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This guide has been reviewed against our global client base and classed as relevant to

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all regions

When a third party provider is used for ID Checking (such as LexisNexis) - when carrying out a manual ID check instead, a configuration option is available which, when enabled, will prevent ID being marked as successful when it is incomplete

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- an information message will be displayed to identify what needs to be completed

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To enable this configuration option, click here

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to contact Reapit Support

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When enabled:

  • When manually checking ID and marking it as Successful, a validation check will be carried out on the entered information

  • If it is incomplete, when attempting to saving the ID Check, a message will be displayed to indicate what needs to be added in order to validate it

    For example:

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Tip

This configuration option only applies when using a third party provider for ID checking

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When entering ID manually without the use of a third party, validation checks are usually already in place

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- for information on entering ID details manually, click here

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: Enter & report on ID

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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Configuration option which prevents ID being marked as successful when it is incomplete