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This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines how to add

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certificates plus insurance policy and warranty related information on a lettings property

When certificates reach their expiry date, a reminder can be displayed in the Property Management panel of the Organiser

1. Access Certificates

From the property record:

  • In the Attributes panel, click the pencil icon

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  • At the top of the Attributes screen, click Appliances, Insurance & Safety

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    • Safety Checks, Certificates, Insurance & Warranties are displayed in the middle of the screen

    • Tick Current Certificates Only to view current valid certificates

    • View all Certificates Details button (next to the add button on right) shows all certificates in one pop-out screen, as outlined here: View all certificate details in one screen

    • Double-click to view more details and/or edit

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2. Add new certificate

From

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Safety Checks, Certificates, Insurance & Warranties

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panel:

  • Click

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  • (plus)

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  •  (to right)
    Complete the certificate details

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  • Choose the appropriate Category

  • Select the certificate Type

  • Enter the Booked date

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  • outlined here

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Tip

Once the certificate is saved,

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related documents can now be added, see next step

3. Save associated documents

From top left of (saved) certificate:

  • Click Documents (to display the Document Management window)

  • Click and drag the document over

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  • this window (or click Add and browse to your document)

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  • When asked Copy file to correspondence folder, click Yes

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  • Document Properties

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  • is displayed

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  • allowing you to

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  • Rename the document

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  • , leave type set to Certificate and click Accept
    This determines how it appears and how it is categorised in the Document Management screen

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The document is displayed in the Document Management window:

  • Right-click over it for further options, such as Attach to e-mail

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4. Expiry reminders

When a certificate is due to expire, reminders can be displayed in the Property Management panel on the Organiser

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To determine what is shown in this panel:

  • Hover over the panel header and click the cog icon

  • The Pick categories to display section offers all options which can be added to the Property Management panel

    • Tick the required options

    • Click the tick (in panel header) to save

Tip

For more information on the Organiser Property Management panel, click here

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How to add

...

certificates plus insurance policy & warranty related information on a lettings property