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This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud version 12.144+, a filter menu is available at the top of the arrears screen to allow the screen to display:

...

Previously, just two options were available - to view all arrears or just rent arrears

From the main menu:

  • Click Lettings/Rentals and select Chase Arrears

    Image Modified

  • Click All Arrears (top of screen) and select the required option, e.g. Non-Rent Arrears

    Image Modified
Tip

The screen is filtered to just show non-rent arrears - selecting an entry in the main screen shows more detail in the panel below

Filter by label (Content by label)
showLabelsfalse
max8
sortmodified
showSpacefalse
reversetrue
cqllabel = "arrears"
Excerpt
hiddentrue

From AgencyCloud 12.144, a A filter menu is available at the top of the arrears screen to allow the screen to display non-rent arrears, rent arrears or all arrears

...