Arrears

Checking for tenant & landlord arrears

How to use the chase arrears screen to manage arrears

Tenancies with rent arrears & unallocated funds flag (UK only)

If a tenancy with rent arrears has unallocated funds, this is indicated beside the rent arrears amount on the tenancy screen

Exclude tenants from chase arrears

How to set a preference on a tenancy to not chase arrears

Tenancy arrears detail shown in renewal grids in Organiser

Arrears related information can be viewed from the Organiser

Filter tenant arrears by office or manager

Tenant arrears on the Organiser can be filtered by office or manager

Set a tenant/landlord arrears follow up date

How to set-up a landlord/tenant arrears follow up date from the arrears screen

View guarantor information on tenancy arrears screen

When viewing the tenant arrears screen, whether the main tenant has a guarantor can be viewed

Chase individual arrears items (rather than bulk)

The chase arrears screen allows individual arrears items to be chased

Filter arrears to show non-rent arrears

A filter menu is available at the top of the arrears screen to allow the screen to display non-rent arrears, rent arrears or all arrears

View start/end dates for tenancy on arrears screen

The start and end dates for a tenancy in arrears are shown in the arrears screen to allow current tenancies to be more easily identified

Country specific (arrears)

Click this link for country-specific guides on arrears

Configuration options (arrears)

Click this link for information on arrears-specific configuration options