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This guide has been reviewed against our global client base and classed as relevant to

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APAC only

This page explains how to add or amend the BPAY reference if a payment has been rejected by the bank

1. Locate the supplier payment

From the ABA & Cheque Run:

  • Ensure

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  • Method is set to BPAY

  • Right-click over the supplier payment

  • Select Edit BPAY reference

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2. Enter

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new reference

  • Enter the new BPAY reference

  • Click Accept

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3. Update the payment type

  • Click Yes to update from Manual to BPAY

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Tip

Once you have amended the BPAY reference and updated the payment type back to BPAY, the payment will be released in your next BPAY run

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How to add or amend the BPAY reference if a payment has been rejected by the bank