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This article explains how to block payments for a landlord, including how to remove the block when it is no longer required Blocking - blocking a landlord , will block all associated payments, such as landlord works orders, tenant payments and agency fees

Subject to Where system security permissions allow, a user can manually push through the payments if requiredpermitted users can force specific payments through

1. Block option

From the landlord record:

  • In the Financial panel, click the edit (pencil) icon

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From the Landlord Financial Details screen:

  • In the General Financial Details panel, tick Block payments

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2. Enter reason for block

A window will be displayed asking for a reason for the payment block

  • Enter reason and click Accept

  • The reason is displayed beside the Block payments option
    The change is also recorded in the landlord Activity Feed, see next step

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3. Landlord Activity Feed

Changes to the Block payments setting are recorded in the Activity Feed on the landlord record

4. Removing payment block

From the Landlord Financial Details screen:

  • Un-tick Block payments
    The block will be removed and the change recorded in the Activity Feed

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