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1. Edit affected Organiser report criteria

From Organiser panel:

  • Affected reports are displayed with a single large red exclamation icon
    Hovering over the icon displays a tool tip which indicates the issue

  • Hover over the panel heading and click the cog (top right) to access Panel Setup

    Organiser report fail - panel setup option.png

In the Pick categories to display section:

  • Scroll to find the affected report, hover over it to display a cog icon

    Organiser report fail - cog beside failed report.png
  • Click the cog (shown above) and select Edit Category

    Organiser report fail - edit category option.png
Info

If the affected report is no longer needed, it can be deleted from the Organiser panel instead

From the menu shown above, select Delete Custom Category
The category will be removed immediately - click the tick icon top right to save the panel setup

2. Remove old journal match-related criteria & replace with new

Tip

The report criteria should now be edited to:

a. Add new journal match-related criteria which points to the new journal match table
b. Remove old journal match-related criteria i.e. the criteria that is causing the alert

From the Edit Category screen:

  • Click Edit (top right) and select Edit criteria

    Organiser report fail - edit category screen.png

a. Add new journal match-related criteria
A new Matches sub-report is available which points to the new journal match table

  • Click Pick Property Criteria

    Organiser report fail - edit category - pick prop criteria.png
  • Click Show More

    Organiser report fail - edit category - show more option.png
  • Select Matches

    Organiser report fail - matches subreport option.png
  • Click Pick Matches Criteria and select Type

    • Select the required journal match types to report on
      This should mirror the match-related options in the field currently causing the alert

      Organiser report fail - matches subreport criteria added.png

b. Remove old match-related journal entry criteria - i.e. the criteria that is causing the alert

  • Individually: click the cross beside the match-related journal types in the Type field
    Match-related journal types are: Match, Details Sent, Brochure Sent, Not Matched
    This should be done if other non-related journal types need to remain in the sub-report

  • In bulk: click the arrow to the top-right of the journal sub-report and select Remove sub-report
    This should be done if there are only match-related journal types in the journal sub-report

Organiser report fail - remove sub-report option.png

The old criteria is now removed and the report is pointing to the new journal match table:

  • Click Done

    Organiser report fail - now fixed.pngImage RemovedOrganiser report fail - now fixed.pngImage Added
  • Click Save

    Organiser report fail - now fixed - edit category screen.png
  • Click tick (top right) to save panel setup

    Organiser report fail - now fixed - panel setup.png
  • The previously affected report no longer displays an alert on the Organiser panel

    Organiser report fail - now fixed - final shot.png
Tip

The edited report is now pointing to the new journal match table

This process should be repeated for all affected Organiser reports

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