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This guide has been reviewed against our global client base and classed as relevant to all region

This page outlines how to adjust the rent invoice amount for an invoice already raised - this should be used in circumstances such as adjusting any rounding differences or to correct rent raised at the incorrect amount

Note that this does not change the management fee already charged

For rent reductions or reimbursements, rent credit notes should be used

1. Adjust amount option

From

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tenancy

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:

  • Click View Transactions

  • Right-click the rent invoice and select Adjust rent invoice amount

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2. Amend the amount

  • Amend the amount

  • Click Accept

    The amended amount will

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  • display on the Tenancy Transactions screen

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Image Added

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Tip

If you have increased the rent

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: manually raise a landlord admin fee for the management fee that needs to be charged
If you are reducing the rent amount

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: a credit note should be raised against the landlord management fees to reduce the amount the landlord has to pay

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Excerpt
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How to adjust the rent invoice amount for an invoice already raised (to be used in circumstances such as adjusting any rounding differences or to correct rent raised at the incorrect amount)