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This guide has been reviewed against our global client base and classed as relevant to all regions |
If a transfer has been made to a deposit scheme in error, providing it hasn't yet been paid out to the provider, there is an option to reverse/delete* the transfer
* Whether you are set to reverse or delete the transfer is dependent on configuration, plus the ability to reverse/delete a transfer to deposit scheme is dependent on security configuration - to change your configuration/security settings, contact Reapit Support
1. Delete/reverse transfer from Manage Deposits screen The transfer can be deleted from the Manage Deposit or Tenancy Transactions screens (see step 2) On the tenancy record:
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2. Delete/ | |
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reverse transfer from Tenancy Transactions screen On the tenancy record:
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3. Delete Transactions screen
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If a transfer has been made to a deposit scheme in error, providing it hasn't yet been paid out to the provider, there is an option to reverse/delete the transfer |