Deposits/Bond

Deposits/Bond

Crediting a deposit/bond invoice

How to credit a deposit/bond invoice

Separate deposit account - raising tenant deposit

How to raise a tenant deposit when using a separate deposit account

Deposit/bond release

Outline of the process to be used for releasing a deposit/bond

Increase tenant deposit/bond

Outline of the process to be used for increasing the tenant deposit/bond

Deposit notes can be added on a tenancy

Deposit notes can be added/viewed on a tenancy via the tenant refunds screen - once added, deposit notes can also be viewed on the tenancy Activity Feed

Identify deposits held for more than 90 days

An option can be added to the Property Management panel of the Organiser which identifies tenancies that have ended more than 90 days ago where the deposit has not yet been released

Pay supplier from deposit/bond

How a works order can be paid using the tenant deposit/bond

Transfer deposit/bond from an existing tenancy

How to transfer a deposit/bond from an existing to a new tenancy

Sales Trust Accounts - apportion payments between multiple vendors

From AgencyCloud 12.124, multiple vendor payments can be made - this is useful for situations where a trust accountant needs to be able to split the buyer deposit payment across multiple vendors

Managing disputed deposits

The process to be followed in situations where a tenant deposit return is being disputed and all/part funds need to be paid to a dispute service - this process involves allocating & sending funds to the relevant dispute service

Configuration options (deposits/bond)

Click this link for information on deposit/bond-specific configuration options

UK specific (deposits/bond)

Click this link for UK-specific deposit guides

APAC specific (deposits/bond)

Click this link for APAC-specific bond guides