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titleIf you get an error message stating 'Agency is blank'

Ensure that a relevant agency type has been selected for the property - it should not be blank

On a sales property:

  • Click Financial

  • In Selling Agency drop down menu (top right), select the required type

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On a lettings property:

  • Click Rent/Fee Details

  • In Agency drop down menu (top right), select the required type

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titleIs the property status correct in AgencyCloud?

  • The status of your property must be at Available status - this applies to both sales & lettings properties

  • Check with your Reapit key contact (often your branch manager) to make sure the status of your property is permitted to upload to your website or portal
    See this guide for more information: Portal feed change requests & standard settings

If changes need to be made, a Reapit key contact can click here to complete the Set-up / Amend Portal Feeds form

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