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This page explains how to receive an unknown receipt of funds using the Import Receipts from Bank Statement.


1. Import your bank statement file

From Import Receipts from Bank Statement screen:

  • Highlight the unknown fund amount entry

  • Select Unknown (bottom of screen) 
    This marks the entry as Unknown Tenancy 

  • Click Post


2. Reconcile the unknown amount

  • Open the Bank Reconciliation screen and reconcile the unknown amount


3. Unknown amount in Import Receipts from Bank Statement

The unknown amount will stay within the Import Receipts from Bank Statement

This amount can stay here until the funds are ready to be allocated to a tenancy, or reversed

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