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This guide has been reviewed against our global client base and classed as relevant to all regions

Reapit Go provides access to current properties on your Reapit database

The property screen offers…. ADD DETAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

All features/processes available in the property screen are listed below (click a link to skip to a specific section):

Search for property

Property details can be viewed on Reapit Go for properties that are live (and not archived)

1. Access properties & set search filters

From navigation bar:

  • Tap Properties (bottom left)

  • Select required search filters

    • Sales or Lettings

    • Property or Vendor/Landlord

Properties.png

2. Enter search text

In search bar:

  • Enter search text, such as first line of address, postcode, vendor/landlord surname

  • The search is automatically carried out
    The automatic search will start once 3+ characters have been entered and typing stops

  • Matches are shown below with basic detail about the property

    • Tap to view the property details - see next section

Property search.png

3. If no properties are found

If the property you are looking for has not been found:

  • Ensure the filters below the search field have been selected correctly

  • For example, the property found in step 2 is a lettings property, so will not be found with the Sales filter selected

    • Changing the filter to Lettings will initiate the search again and return any matching lettings properties

Archived properties are not visible on Reapit Go

Property search - use filters.png

View property information

Accessing a property on Reapit Go either via a search or when clicking View property from another location (such as a diary appointment) displays the information shown in this section

View property screen overview

Essential information on the selected property is displayed, including:

View property 1.pngView property 2.png

Images - view, upload, edit details & delete

1. Access property image gallery

From view property screen:

  • Tap Images

Images button.png

2. Image gallery

The image gallery is displayed with options to:

  • Upload new images

    • Tap Upload (top right) - see step 3

  • Edit details for existing images

    • Tap image - see step 4

Images screen.png

3. Upload new image

One or more images can be uploaded - to upload multiple images, use shift or control keys to select required files (as usual)

From image gallery:

  • Tap Upload (button top right, on previous screen)

  • Drag image(s) to grey space, where indicated
    Or tap grey space, then browse to select the image(s) on your device

    Images - upload.png
  • Selected image(s) are shown on screen with options below to add/change default Type and Caption (see step 4)

    • Single image added

      Images - one added.png
    • Multiple images added

      Images - multiple added.png
  • Tap Save (bottom left) to upload images along with selected Type and Caption entered
    List or Cancel returns to the image gallery without saving any changes
    Clear all removes the image(s) just uploaded

When multiple images have been uploaded, changes to the Type and Caption apply to all images uploaded - to edit individual image types/captions, see step 4

4. Edit existing image details or delete image

From image gallery:

  • Tap image

  • The image is displayed

    • use the arrows on image to browse between images

    • current Type & Caption are shown below

      Images - edit detail.png
    • The image Type can be changed, options are:

      Images - types.png
    • The image Caption can be changed (to a maximum of 20 characters)

      Images - change caption.png
  • Tap Update (bottom left) to save changes to the Type and Caption
    Cancel returns to the image gallery without saving any changes

5. Delete image

From image gallery:

  • Tap image

  • The image is displayed, tap Delete (bottom of screen)

    Images - delete button.png
  • Tap Yes

    Images - delete confirmation.png

Contact details (vendor/landlord)

Contact details for the vendor or landlord are displayed, taken from the contact record:

  • Contact role is shown (i.e. vendor or landlord)

  • The main vendor/landlord name is displayed along with any contact details, as stored on their contact record
    If the property has secondary/extra vendor(s) or joint landlord(s), all contact details are shown (see next section below)

  • Where enabled, contact preferences can be updated

  • When a phone number or email address is displayed, contact shortcuts can be used

    • Tap number for option to call or send a message via WhatsApp or SMS/text

    • Tap email address to compose and send an email
      An option to log this contact in the journal is also offered

View property - contact details.png

Property details

Essential property information is shown for both sales and lettings properties, information is being taken from the main property screen, including property attributes & EPC information

  • Sales property

    Property details - sales.png
  • Lettings property

    Property details - lettings.png

Upcoming appointments

Any future booked appointments for the property are displayed at the bottom of the screen

  • Tap appointment to view the full appointment details

    Property details - upcoming appointments.png
  • Full appointment details are shown

    Property details - upcoming appointment detail.png

For more information on the full appointment screen, click here: View full appointment details in Reapit Go

Notes

The Notes tab allows property notes to be viewed, added or edited

From view property screen:

  • Tap Notes tab

    Notes tab.png
  • Property notes are displayed
    Property notes are taken from the Notes field on the property record within the Reapit CRM product

    • Property notes can be added, edited or deleted

    • After making any changes, tap Update

      Notes tab - content.png

Property details

The Details button (top left) allows further property detail to be accessed and edited

Access property details screen & screen overview

1. Access property details

From view property screen:

  • Tap Details

  • The property details screen is displayed - see step 2

Details button.png

2. Property details screen overview

Further property details are displayed, including:

Main screen 1.pngMain screen 2.png

View/edit property notes & description

Edit property details

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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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