Workflow library
This guide has been reviewed against our global client base and classed as relevant to all regions
This page contains a sample of working examples of how Reapit workflow functionality can be used
Workflow is set-up and configured by Reapit Support, see last section on Configuration information
For general information on task plans & workflow functionality, click here:
https://reapit.atlassian.net/wiki/spaces/RW/pages/133660678
A task plan library is also available here: https://reapit.atlassian.net/wiki/spaces/RW/pages/406685259
For more detail on each workflow, click a title below:
Configuration information
Workflow needs to be set-up and configured by Reapit Support - click here to request this
Any request for configuration requires authorisation from your company’s key contact.
When requesting workflow configuration, please provide answers to the following questions:
Who should the workflow impact? (i.e. Company/Office/User)
When do you want the workflow to trigger/activate? (e.g. on property status change)
What is the result of the workflow? (e.g. send email/alert/start task):
If an email/word template is required and the template doesn’t already exist, you will need to specify the contents of the template and who the recipients are (e.g. primary and secondary vendor)
Workflow requests are subject to review when being setup - templates and non-standard workflows may be chargeable, but this will be discussed with you before any work is carried out.
Registering a new applicant
1 | Welcome email |
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2 | Match reminder prompt |
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3 | Requirement notes auto-added |
Have you been looking for long? Have you made offers or missed out on anything recently? Is here anything you are considering now? Can you buy before you sell? Where do you live now? What are the 3 non-negotiables you need in the property? |
4 | Mandatory applicant fields |
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Potential business
1 | Prompt to register potential vendor |
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2 | Prompt to register potential landlord (via new sales applicant’s selling position) |
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3 | Prompt to register potential landlord (via new sales applicant’s buying reason) |
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Diary appointment / viewings
1 | New appointment confirmation email |
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2 | Viewing feedback email |
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SMS (when using SMS Speedway integration)
1 | Text message to notify of viewing/MA appointment |
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GDPR/compliance
1 | Marketing consent given prompt/email |
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Property
1 | Welcome email |
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2 | Match reminder |
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3 | Mandatory property fields |
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4 | Property status change email |
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5 | Withdrawn property prompt |
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Tenancy
1 | New arranging tenancy email |
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2 | Tenant welcome email |
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Offers & sales
1 | New offer alert |
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2 | Offer change alert |
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3 | Post-sale feedback email |
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Related articles
Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help