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Fi - Reapit's chatbot - available via desktop

Fi - Reapit's chatbot - available via desktop

Owned by Fiona Hardy, created
Last updated: Feb 05, 2025
3 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.202

The ability to use ‘Fi’ - Reapit’s chatbot - is now available within the Reapit desktop product

Fi can be used to ask ‘how to’ questions regarding the use of Reapit CRM for sales and lettings

Asking Fi a question uses AI to search the Knowledge Base to return relevant answers based on the keywords used in the question

1. Ask Fi a question

Fi is always available to use via the main menu

  • Click question mark icon (top left)

    Fi icon on main screen.png

  • The Reapit AI Assistant screen is displayed with a greeting

    Fi question screen.png

  • In the Message field, type your question, then press the arrow icon to submit the question
    (or press enter on your keyboard)

  • Fi’s answer is displayed below

If you need to refer to the answer again, you can copy it to another location (e.g. Word)
Scroll to the bottom of the answer for the option to copy it - see step 2

2. Fi’s answer

Icons are available at the bottom of Fi’s answer, as follows (from left to right):

  • Copy - copies the answer to the clipboard, allowing it to be pasted elsewhere (e.g. Word)

  • Good response - click to report a good response

  • Bad response - click to report a bad (or incorrect) response

  • Retry - click to generate a slightly different response to the last question asked

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