Downloading & completing inspections using Inspection Express (APAC only)

Owned by Roman Neurauter
Last updated: Aug 16, 2023 by Fiona Wilson
2 min read

This guide has been reviewed against our global client base and classed as relevant to APAC only

This guide outlines the process to import finalised inspection reports from Inspection Express back into Reapit - the feature also provides an option to complete all associated diary appointments

The following two-step process can be run at any time

1. Run the Inspection Express custom report

From Reports on the main menu:

  • Click Custom Reports and select Inspection Express

    This will import all inspections that are in a Finalised status in the Inspection Express system 

     

This process may take some time to complete depending on how many reports are contained in the download from Inspection Express

2. Complete the associated diary appointments

Once the import has completed, the system will display the results

  • Untick the Agent filter to display all results

If you wish to complete the associated diary appointments:

  • Click Select all then click Mark Completed
    The Mark Completed option will only become available once a selection is made

Hints/tips & troubleshooting

  • When an inspection has been booked directly in Inspection Express and a diary appointment does not exist within Reapit - the system will  create and complete the corresponding Check In, Routine Inspection or Check Out appointment, based on the inspection type information that is downloaded from Inspection Express

  • The report import and associated appointment housekeeping can be automated as a scheduled routine task. Reapit support can assist with this

  • Reapit will only download inspections that are flagged as Finalised in the Inspection Express app

  • The report download can take up to 15 minutes to complete, in some cases where there is a large payload to download, it may even seem unresponsive; this part of the process is highly dependent on your internet connection