Hide or display missing Activity Feed entries (also known as journal entries or contact notes)

Owned by Dave Marshall
Last updated: Nov 28, 2023 by Fiona Wilson
2 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

The Activity Feed panel displays journal entries (also previously known as Contact Notes) - it is possible to choose which entries are viewed/hidden in this panel

Depending on the version of Reapit you use, journal entries are added to the:

  • Activity Feed (see section 1)
    OR

  • Contact Notes area (see section 2)

Adding a journal note/entry can be done from most records across the system - such as applicant, property, contact, landlord, tenant - the principles outlined below apply to each record where a journal entry can be added

1. Activity Feed view

An Activity Feed is shown on screens using the latest interface 

From an Activity Feed panel where you wish to show/hide an entry: 

  • Click the filter icon (top right) and select Edit hidden entry types

  • Remove/add any journal entry types, as required
    Click the arrow to choose any other entry types to hide  

  • Click Accept

2. Contact Notes view

From a Contact Notes panel where you wish to show/hide an entry: 

  • Click Contact notes and select Choose entries to view

  • Ensure the entry types that are needed to be seen in the Contact Notes screen are checked here

  • Telephone/Contact should usually be ticked, tick any other required options and click Accept