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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

The year start date for budgeting purposes is set on the estate record. A separate financial year start can also be set, as required. The service charge invoicing frequency is also set up on the main site record.


1. Year start date

The year start for budgeting purposes is set here

In Year start:

  • Click the calendar icon and select the date




2. Financial year start

The Financial year start can be set differently to the above year start, if required

In Financial Year start:

  • Click the calendar icon and select the date

    Leaving this field blank ?????


3. Service charge invoice frequency

A regular frequency setting can be chosen or custom frequencies set-up

In Service charge invoicing:

  • Click the link to choose from Monthly, Quarterly, Half Yearly, Yearly, Custom

    See step 4 for information on adding a custom invoice frequency




5. Custom invoice frequency

Selecting Custom displays the Invoicing Frequency screen:

  • Click the + icon to add a frequency

  • Select whether the Instalment amounts are Equal or Custom

    If Custom is selected, amounts can be entered and need to add up to the total service charge amount for the site


  • Set the Month and Day 
    (plus Amount for Custom instalments)
    for this invoice cycle

    Repeat the above steps until all instalments are added

  • Click Accept to save

    Hovering over the Custom link on the main estate record displays the custom frequency settings - see 5a


 5a. Viewing/editing custom set-up
  • Hovering over the Custom link displays a summary of the custom frequency settings
  • Clicking the Custom link offers the option to View/Edit the custom frequency settings

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